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Complete List of Webinars

Complete List of Webinars

All training classes are in Eastern Time

Please click on the class title to view a description.

TRACS Series

TRACS Fundamentals

Including the New User Recertification Requirement

Back by popular demand – PMCS training on HUD’s TRACS System. This class is a must for everyone…New Managers, Seasoned Managers, All Staff who deal with TRACS, as well as Owners and Agents. Your Contract Administrator is not the only one responsible for your certs in the TRACS System – this is a shared responsibility. You won’t want to miss this ‘nuts-and-bolts approach’ to understanding HUD’s TRACS system, including the TRACS cert and voucher messages, the NEW TRACS User Recertification requirement; and we will discuss the TRACS Rules of Behavior and Cyber Awareness Challenge requirements too.

At the January 2018 TRACS meeting in Washington DC, it was announced that the TRACS 203A compliance software upgrade will be suspended ‘indefinitely’ while HUD does a major internal TRACS software upgrade. HUD’s goal is to implement TRACS 203A later this year; but no date is given at this time. (See our website for our Industry News post January 25, 2018.)

This is a perfect time for everyone to take this webinar and establish the fundamental knowledge needed at your property or Management Company before TRACS 203A and 203B are released–to comply with HOTMA-The Housing Opportunity Through Modernization Act and the FAST Act-Fixing America’s Surface Transportation Act; both affect the tenant (re) certification process and require compliance software changes.

Take advantage of this opportunity to get the TRACS training you need, no matter how long you have been in the industry and how familiar you think you are with how TRACS works! Sign up today!


Upcoming Classes
All training classes are in Eastern Time


Register Now! Register by Mail

TRACS: Voucher and Cert Queries

(Which reports to use for the MOR and EIV Discrepancies)

Do you run and review the TRACS queries/reports for your property? Or do you solely rely on your Contract Administrator (CA) for what you need to know about your certs and vouchers? This PMCS webinar contains more information every affordable housing manager, recert clerk or management personnel must know when dealing with TRACS. Learn which queries/reports are used to help prepare for your Management and Occupancy Review (MOR) and which query should be checked before starting an EIV discrepancy resolution.

Remember, monitoring TRACS is a shared responsibility with your CA. This class will review and explain each of the Voucher and Cert Queries/Reports in HUD’s TRACS system. Learn how you can use these reports to better prepare for your Management and Occupancy Review (MOR) and how they are used by your Contract Administrator and/or HUD before their MOR site visit.

We will also take a closer look at how the TRACS system works in conjunction with HUD’s EIV system, and which query will be a big help when you are trying to resolve an EIV discrepancy.

This is a perfect time for everyone to take this 2nd class in our TRACS webinar series to expand and/or confirm your TRACS knowledge before HUD implements more industry changes. Get the TRACS training you need, no matter how long you have been in the industry and how familiar you think you are with TRACS. Sign up today!


Upcoming Classes
All training classes are in Eastern Time

  • Class #03-28-18P: March 28, 2018, 1:00 pm – 2:30 pm Eastern Time
    Registration closes: March 21, 2018 at 5:00 pm Eastern Time.
    For Late Registration Information click here or call our Late Registration Information line at 315-679-5611.


Register Now! Register by Mail


Prerequisite: None

Classes Suspended Due to HUD’s delay in implementing TRACS 203A until later in the year. Please check back for new PMCS training dates once HUD releases new TRACS 203A implementation date.

HUD is implementing a new TRACS software, version TRACS 203A, which is scheduled to roll out February 1, 2018. Are you ready? Attend this PMCS webinar and gain insight into the upcoming TRACS 203A changes. This is a must attend webinar for ALL site personnel who do tenant recerts and/or anyone who creates, reviews or sends the voucher MAT files to TRACS.

There are other changes in this release; but the major change is to the Repayment Schedule, Part 6 of the voucher. If you have any open, unpaid repayment agreements (for current or moved out tenants who are still making payments) a new baseline file of your repayment agreements must be created and transmitted to your TCA/PBCA/HUD, where applicable before you transmit your first voucher in the new TRACS 203A format.
There is a 4-month transition period for Owner/Agents to convert their compliance software from TRACS 202D to 203A – February 1, 2018 thru May 31, 2018. All MAT file transmissions must be in the new 203A format by May 31, 2018.

Our trainer, Jeanette Claus, CPA, COS, TaCCs, PMCS Director, is back with another class to help you understand the upcoming TRACS 203A changes and how those changes will affect you and your property.

This class includes a review of the new Race and Ethnicity categories/sub-codes and a major revision to Part 6 (MAT30 Section 7) of the Voucher which is being renamed ‘Repayments and Escrows’ Several fields are being added to this section of the voucher to better report and track these transactions by your CA, HUD and the OIG. Be ready for this big change – current specs require the entire voucher to be rejected when there are repayment agreement errors. Contract Administrators are not allowed to make the changes/corrections to the data submitted on the voucher!


Upcoming Classes
All training classes are in Eastern Time

    • Upcoming classes: TBD


EIV Series

EIV Master Reports and Existing Tenant Search

Prerequisite Skill Set: Basic understanding of HUD program eligibility requirements and recertification procedures.

In this introductory EIV course, participants will be provided a concise overview of monthly and quarterly reports stored in the EIV Master File as well as the Existing Tenant Search. We will explore where to find them; when to print them; what the information means; how to use them and where to store them. Example screenshots will allow visual learners to follow along and engage in instructor-led discussions regarding the relevance of each report and the actions managers must take. Don’t miss this fundamental class on EIV; it is a critical building block for maintaining a compliant EIV Master File!

Upcoming Classes
All training classes are in Eastern Time

  • To be determined


EIV Income Reports and Fundamentals of Discrepancies

Prerequisite Skill Set: Basic understanding of recertification procedures, and the categories and appropriate calculation of annual income.

To accurately interpret and resolve discrepancies, you must first understand the layout and content of the EIV Income Report. This intermediate level webinar will teach participants what types of income EIV recognizes, when such income “hits” the report and at what frequencies. Next, the group will explore the fundamentals of income discrepancies. Do you understand what prompts a discrepancy? Do you know how to calculate income earned during the Period of Income (POI) to reconcile income on a Discrepancy Report with income on the Income Report?

To master this skill, participants will learn how to read and dissect an Income Discrepancy Report and apply an effective methodology to identify and calculate income earned during the Period of Income via realistic case studies. This class is an absolute must-have for those establishing an EIV discrepancy resolution procedure for their property.

Upcoming Classes
All training classes are in Eastern Time

  • To be determined


Focused Topics

MORs Part I – Understanding the Mechanics of a HUD MOR

This class is perfect for new managers who have never undergone a MOR or seasoned managers that want an overview of how the process has changed since 2012. Because the majority of HUD’s multifamily properties have not undergone a MOR in nearly five years, the May 2016 nationwide reinstatement of PBCA-conducted MORs has many asking: What exactly happens during a review? How is my score determined? How often will these MORs occur?

In Part I of this two-part series, participants will learn about each of the four stages of the MOR, new elements of the HUD Form 9834, the scoring methodology, and HUD’s risk-based approach to scheduling.

Once participants complete Part I, they are encouraged to register for Part II, which focuses on specific leasing and occupancy assessments that must be complete to be compliant and ready.

Think you don’t have time for webinar training on MORs? Can you afford not to? Investment for training now could yield a significant amount of time and monetary savings for you in post-MOR remedies.

Upcoming Classes
All training classes are in Eastern Time


MOR Preparation – Part II – Assess Your Forms and Policies for Compliance

*** Updated to include HUD’s Streamlining Final Rule Regulations ***
Prerequisite Skill Set: An overview of Change 4 regulations and TRACS 202D specifications.

The May 2016 reinstatement of MORs for PBCA-administered contracts has many managers anxious about their leasing and occupancy compliance. This is the second of a two-part webinar series designed to assist compliance staff and managers prepare for a Management and Occupancy Review (MOR). In the world of compliance, it is not enough to just “be aware of the new rules”; you must incorporate new requirements into forms, policies and procedures. This webinar will guide participants through a series of detailed leasing and occupancy assessments to assess their compliance and help them develop a plan to tackle required leasing updates and avoid findings. Participation in this class is a crucial step in achieving a favorable leasing and occupancy rating on your next MOR.

Upcoming Classes
All training classes are in Eastern Time

  • To be determined



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Computer Services, Inc.
829 W Genesee Street
Syracuse, NY 13204
Phone: 315-451-2423
or 800-245-PMCS (7627)
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