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New Manager Occupancy Series

New Manager Occupancy Series

Are you a new property manager or just new to the affordable housing industry? This series has no prerequisite skill set requirements and focuses on fundamental skills critical for maintaining compliance with HUD occupancy regulations.

All training classes are in Eastern Time

Please click on the class title to view a description.

New Manager - Tenant Interviews

*** Updated to include HUD’s Streamlining Final Rule Regulations ***
Prerequisite Skill Set: Basic understanding of HUD program eligibility requirements and recertification procedures.

The tenant interview is the prime opportunity to discuss financial circumstances with a subsidized household. Important discussions during the interview can save managers’ time and frustration down the road. This introductory webinar is geared towards new staff that interview tenants at move in and during recertifications. How thorough is your tenant interview process? Are your application and recertification questionnaires compliant with Change 4 or are these documents stale? Are you asking all the right questions during the interview versus seeking clarification from the tenant days later?

In this class, you will learn how to fine tune your interviewing skills and support your final income determinations during an efficient interview. Discover the most common interviewing mistakes and “shortcut pitfalls” and how to avoid them. Become a “pro interviewer” and master the art and skill of working smarter, not harder.

Upcoming Classes
All training classes are in Eastern Time

  • To be determined

 

Register Now! Register by Mail

New Manager - Calculating Annual Income for 50059s

*** Updated to include HUD’s Streamlining Final Rule Regulations ***
Prerequisite: None

Consistently and accurately projecting annual income on a 50059 is a proficiency that continuously needs to be refined by experience. Ironically, it is also one of the first skills new managers are expected to develop. This class is geared towards new staff that interview tenants and perform income calculations for HUD 50059s. Learn what types of income count and do not count on the 50059. Practice with fundamental calculation methodologies. Using case studies, we will explore when you can utilize EIV Income Reports as the sole source of income verification and when other methods of verification are required. This webinar is absolutely necessary for housing professionals establishing the skill set for accurate income eligibility determination and 50059 calculations.

Upcoming Classes
All training classes are in Eastern Time

  • To be determined

 

Register Now! Register by Mail

New Manager - Determining the Cash Value of Assets

Prerequisite: None

Understanding assets can be tricky. Before you can calculate asset income, you must 1) correctly identify all assets for the household and 2) establish their cash value.

This new manager-level class is designed for those staff that interview tenants during the certification and recertification processes. Do you know what counts as an asset and what doesn’t? How often must assets be verified? What is the difference between cash value and market value? How do you estimate the value of real estate or insurance policies? During this interactive webinar, we will use real-life examples to illustrate different types of assets and their correct valuation. Learn new interviewing techniques that will help ensure all assets are being identified during the interview prior to move-in or annual recertification.

Upcoming Classes
All training classes are in Eastern Time

  • To be determined

 

Register Now! Register by Mail

New Manager - Expenses and Deductions

Prerequisite: None

This is a great class for those new to the industry or those that would like a refresher course on how to accurately calculate expenses and deductions on the 50059s. Participants will learn about the different categories of deductions; which households are eligible for which deductions; and, of course, how to calculate them. We’ll cover inclusions and exclusions, and what types of verifications are required to support medical expenses. Learn when a wheelchair is a disability deduction and when it’s a medical deduction. Test your understanding of the regulations via our real life scenarios during this eye-opening class.

Upcoming Classes
All training classes are in Eastern Time

  • To be determined

 

Register Now! Register by Mail

Register Now! Register by Mail

 

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Property Management
Computer Services, Inc.
829 W Genesee Street
Syracuse, NY 13204
Phone: 315-451-2423
or 800-245-PMCS (7627)
Email: solutions@pmcsinc.com
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